Mission Statement
Our present and continued objectives are to supply our distributors with a product line that is always consistent in exceptional quality, delivered on time, at a fair market price. We will always aspire to build long term partnerships with our customers, employees and suppliers by practicing the core values that foster trust, commitment and loyalty. We dedicate ourselves to doing this by making the following pledges to each one of you:
To Our Customer…
We pledge to continually invest in new automation and improvement techniques so we can provide you with a top quality product that allows you to remain competitive in the marketplace. We promise to make changes and developments in products that reflect the changes and demands of the marketplace. Above all, we promise service to you that represents our true level of appreciation for the opportunity to be your supplier.
To Our Employees…
We pledge to provide each employee a safe environment to work within and to recognize each individual accomplishment of exceptional service. We promise to reward service and achievement with equitable market wages and benefits. We further pledge to use hiring practices of merit from within to assure that no individual talent or dedication goes unrecognized.
To Our Suppliers…
We pledge to always remain loyal to your products and services considering we, too, are kept competitive and serviced with appreciation.
To Our Environment…
We pledge to always act responsibly to our environment and to be pro-active and not re-active.
To Our Competitors…
To always compete with integrity, fairness and honesty.
And finally we make this pledge to ourselves…
We promise ourselves and each other to always support the Gray principles of good business ethics, superior product quality and customer service, and dedication to achieve excellence in whatever we do.